You can learn more from our asked questions
When a client chooses a time slot between 9 to 11, it signifies that our service provider will arrive at your doorstep during this designated timeframe, ensuring a seamless and punctual service experience.
The completion time of our deep cleaning service is determined by the size of your apartment or villa. Typically, for a 2BHK or 3BHK, the process may take approximately 4 to 6 hours.
Upon the arrival of our service provider at your location, you can consult with them. Based on the condition and specific requirements of your place, they will provide you with a tentative timeframe for the service.
Upon the arrival of our service provider at your location, you can consult with them. Based on the condition and specific requirements of your place, they will provide you with a tentative timeframe for the service.
We value your convenience and understand that plans can change. We don't require any advance payment when you book our service. After your booking is confirmed, our team will contact you to ensure the service details.
If, for any reason, you need to cancel the service after our service provider has arrived at your location, a cancellation fee of Rs 1000 will apply. This policy allows us to manage our resources efficiently and provide a seamless experience for our clients.
If, for any reason, you need to cancel the service after our service provider has arrived at your location, a cancellation fee of Rs 1000 will apply. This policy allows us to manage our resources efficiently and provide a seamless experience for our clients.
At Spotless service, we are committed to delivering services of the highest quality. We strive to provide an exceptional cleaning experience.
Please be aware that while we can remove stubborn stains in washrooms, kitchens, and on flooring up to 75%, some challenging stains may require specialized treatments.
If you happen to notice any dust or areas that may need further attention after our service provider has completed the cleaning, we kindly request you to bring it to their attention before they leave your premises. We aim to address any concerns promptly.
It's important to note that once the service provider has left your premises, any subsequent issues raised may not be eligible for a refund. Your satisfaction is our top priority, and we appreciate your understanding in this regard.
Please be aware that while we can remove stubborn stains in washrooms, kitchens, and on flooring up to 75%, some challenging stains may require specialized treatments.
If you happen to notice any dust or areas that may need further attention after our service provider has completed the cleaning, we kindly request you to bring it to their attention before they leave your premises. We aim to address any concerns promptly.
It's important to note that once the service provider has left your premises, any subsequent issues raised may not be eligible for a refund. Your satisfaction is our top priority, and we appreciate your understanding in this regard.
For your reassurance, we recommend safeguarding your wallets, ornaments, and other valuable items by storing them securely inside your personal cupboards before our service provider arrives. Your belongings are important to you, and we want to ensure they remain protected during the cleaning process. Thank you for your cooperation and understanding.
While we do offer the flexibility to choose your preferred slot, we recommend scheduling deep home cleaning services during the first half of the day. This allows us to ensure a thorough and unhurried cleaning process, preventing any last-minute rush.
Additionally, in many apartments or gated communities, service providers are required to vacate the premises by 6 PM. In case the cleaning process extends beyond this time, we kindly request you to seek approval from the appropriate authorities for a seamless cleaning experience
Additionally, in many apartments or gated communities, service providers are required to vacate the premises by 6 PM. In case the cleaning process extends beyond this time, we kindly request you to seek approval from the appropriate authorities for a seamless cleaning experience
Our deep cleaning process prioritizes enhancing the overall hygiene and cleanliness of your living space, but we do not clean personal cupboards from the inside. We focus on external cleaning to refresh and tidy up your entire home, ensuring your personal belongings remain untouched for your privacy and peace of mind.
No, we do not clean or wash the utensils as part of our service.